Mass/Easy Home Access to the Internet

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Parents:

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I am surprised no company has stepped-up and offered a real kick-ass
device/appliance that allows a person at home to simply connect to the Internet
(using their TV as the display). Several vendors (e.g. Sony) have a 'Web TV'
and I've heard rumours for several years about Nintendo putting this into their
next release but I still haven't heard of a simple, ease to use, low cost, plug-
and-play device. Of course there is all the 'every appliance in your house
being Internet capable' hype that has been rampant in the last couple of years,
but none of these products have really taken-off.

Has anyone had an experience with the Web TV or other Internet devices?  I want
to get several family members hooked-up but that thought of a PC, Modem,
Win95/98 and Windows Net-Apps combo scares me. Any recommendations.

If I was in this business I would package an easy-to-use, low cost, simple
device that is pre-configured to use my ISP service (for free). The user buys
the thing for $99, plugs it in and has e-mail and browsing capability right
away. The ISP 'Portal' Page business would be worth more than the Internet
ready device business once a critical mass was using the device. With this in
mind you could probably give the device away.

Re: Mass/Easy Home Access to the Internet

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On Thu, Jul 13, 2000, Curtis Johnstone wrote:
> Has anyone had an experience with the Web TV or other Internet
> devices?  I want to get several family members hooked-up but that
> thought of a PC, Modem, Win95/98 and Windows Net-Apps combo scares me.
> Any recommendations.

I have never seen one, but since I am administering a Web site, I can
tell you from the mails and the logs I see that their Web browser seems
to suck.

I am pretty sure that I saw a Linux solution like that: a simple box
that you turn on and voila! I don't remember where though...

--
Hugo Haas <[email protected]> - http://larve.net/people/hugo/
I love it when a plan comes together! -- John "Hannibal" Smith

Re: Mass/Easy Home Access to the Internet

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Parents:

On Thu, Jul 13, 2000 at 05:49:55PM -0400, Hugo Haas wrote:
> On Thu, Jul 13, 2000, Curtis Johnstone wrote:
> > Has anyone had an experience with the Web TV or other Internet
> > devices?  I want to get several family members hooked-up but that
> > thought of a PC, Modem, Win95/98 and Windows Net-Apps combo scares me.
> > Any recommendations.

I got a free PC for my mom last year:

   http://impressive.net/people/gerald/1999/#myfavoritepc

and set it up with AOL, but she doesn't use it much yet.

> I have never seen one, but since I am administering a Web site, I can
> tell you from the mails and the logs I see that their Web browser seems
> to suck.

I think it's basically okay for what it is, but has a few really
stupid limitations, like: 600 pixels wide, and no ability to
scroll horizontally. (I'm not sure that's true, I just heard it
somewhere.)

There's a "WebTV viewer" that lets you check how a site would
look if you were using a webtv:

   http://developer.webtv.net/design/tools/viewer/

but it's only available for Win* and the Mac.

> I am pretty sure that I saw a Linux solution like that: a simple box
> that you turn on and voila! I don't remember where though...

I just saw this news story:

   Gina Smith's New Internet Computer plugs in
   http://www.upside.com/Ebiz/396e18e70_yahoo.html

(included below)

which points to this site:

   http://www.thinknic.com/aboutnic.html

| We believe everyone should have Internet access -- without the
| cost and complexity of a PC.
|
| We don't think people should have to commit to expensive monthly
| fees, either.
|
| That's why we've created the New Internet Computer, the NIC.
|
| Starting at $199, the NIC costs less than the cheapest PC. It
| supports popular plug-ins like Real Player, Java and Flash, so it's
| just as Internet-capable. And the NIC is so easy to use.
|
| Plug your NIC into a phone line and pop in the NIC startup CD.
| Follow a few on-screen instructions and you're online.
|
| Sign up with our free ISP, or continue with the one you already
| have. If you don't want to pay new monthly Internet access fees,
| you don't have to. The NIC's base price is the most you'll ever have
| to pay.
|
| Think NIC. It's the natural evolution of the computer revolution.

The technical specs are embedded in a GIF (idiots!), so I can't
include them here easily. It's a 266MHz pentium PC, 64M RAM,
CD-ROM, modem, 10/100 eth, USB.

I don't know if it can plug directly into a TV.

| All the software you need is on the CD. It features the Linux 2.2
| Operating System and Netscape Navigator 4.7 Browser. The NIC
| supports popular plug ins, including Java, Shockwave and Real
| Player.

now the Upside article:

   http://www.upside.com/Ebiz/396e18e70_yahoo.html

(pretty long... I only skimmed the first page.)

] Gina Smith's New Internet Computer plugs in
] July 14, 2000
] by Jeff St. John
]
] Gina Smith, CEO of the New Internet Computer Co., can't believe
] how much people are willing to pay for an easy-to-use Internet
] appliance that retails for $199.
]
] It is Monday, July 10, and for the last 24 hours the New Internet
] Computer (NIC), the most recent incarnation of Oracle (ORCL) CEO
] Larry Ellison's oft-mocked "network computer," has been on the
] auction block at Amazon.com (AMZN). Final bids tendered this
] afternoon reached a staggering $1,650 for each of the 10 units at
] auction, which came with certificates of authenticity signed by
] Ellison, chairman and primary investor of the company.
]
] Smith, a 12-year veteran of consumer technology journalism who
] accepted the CEO job offer from Ellison in January of this year,
] won't be winning the office betting pool this time -- she guessed
] the highest bid would be closer to $1,000. Still, looking over
] the final results from her office in the North Beach neighborhood
] of San Francisco, she says she understands why the bidders wanted
] a NIC with Ellison's signature to themselves.
]
] "It's a collector's item, right?" she says. "Imagine if you had
] bought one of the first Macs. Or, for that matter, one of the
] first Newtons?"
]
] Emerging market
] Somewhere between Apple Computer Inc.'s (AAPL) wildly successful
] Macintosh PC and the wildly unsuccessful Newton handheld device
] lie the possibilities for the NIC, newest entrant in the emerging
] market of Internet appliances. Internet appliance is a broad term
] for devices that access the Internet without the complexity and
] corresponding cost of a PC, from Internet gaming consoles and TV
] settop boxes to wireless handheld devices and "Web terminals,"
] like the NIC.
]
] International Data Corp. has estimated the Internet appliance
] market will grow in leaps and bounds, from $2.4 billion and 11
] million units sold in 1999 to $17.8 billion and 89 million units
] sold by 2004. Smith says she wants to be right in the middle of
] the action.
]
] "If this does take off," Smith says, "we have the chance to be
] the next IBM (IBM), the next Apple -- and we'd like to be a
] major, major player, if not the player."
]
] The NIC can be bought through the company's website,
] www.thinknic.com, and eventually will be sold in some stores.
]
] Whether the New Internet Computing Co. can grow to meet Smith's
] expectations is harder to predict. The company faces competition
] from other newcomers like Netpliance Inc. (NPLI), whose I-Opener
] is the other well-known Internet appliance currently on the
] market, and the new Virgin NetPlayer from Virgin Connect, part of
] Richard Branson's Virgin empire.
]
] The company also faces competition from industry heavyweights
] like AOL (AOL) and Gateway (GTW), who in May of this year
] announced a partnership to develop several appliances for the
] consumer market. Other companies promising Internet appliances by
] the end of the year include Intel Corp. (INTC), 3Com (COMS) and
] Ellison's nemesis Microsoft Corp. (MSFT).
]
] Uncertain at best
] At the same time, analysts are uncertain whether countertop
] Internet appliances like the NIC will be taking off at all. The
] growing popularity of TV settop and handheld devices will take up
] a good portion of the predicted growth in the sector. And with
] companies like eMachine (EEEE) selling low-end PCs for as low as
] $399 (not including monitor and shipping), it isn't clear that
] consumers will choose the devil they don't know -- the NIC --
] over the devil they do -- the PC.
]
] "Peripherally, we're looking at low-end PC-makers" as the
] competition, says Smith. But she stresses that, to her mind,
] "we're not an either-or decision for consumers."
]
] About the size of a hardcover novel, the black plastic NIC comes
] with keyboard, mouse, and a single CD-ROM drive. A CD carries the
] Linux-based operating system, Netscape browser and email
] software, making for easy upgrades -- just replace the disc. Made
] by an unnamed major Taiwanese manufacturer, it comes with a 266
] MHz Pentium-compatible Cyrix processor and 64 MB of RAM.
]
] The NIC is hard-drive free and, except for 4MB of Flash memory,
] memory-free. And most importantly, given that Ellison originally
] thought up the network computer in 1995 as a way to break Bill
] Gates' operating systems monopoly, it is completely
] Microsoft-free.
]
] However, when you include the optional monitor and shipping
] costs, the price of the NIC jumps to $387, which is getting close
] to the price of low-end PCs. And while the NIC supports popular
] plug-ins like RealNetworks Inc.'s (RNWK) RealPlayer and
] MacroMedia Inc.'s (MACR) Flash, and allows the user to view
] Microsoft Word and Adobe (ADBE) Acrobat documents through
] homegrown plug-ins, it is unable to run applications from a
] CD-ROM, floppy or hard disk.
]
] It is, in short, not a PC, no matter how much it may look like
] one, or attempt to "reproduce the functionality" of one, as Smith
] says.
]
] Gina Smith's New Internet Computer plugs in
] page 2: Catering to the consumer
]
] Smith believes that this is exactly what the consumer market
] needs -- and she has her 12 years of experience with consumer
] complaints to back her up. In fact, she says, her experience is
] the reason Ellison hired her.
]
] "He was looking for someone who would know what consumers want,"
] Smith says. "Through all my years, the two most common complaints
] from people are that, one, computers are too hard to use, and
] two, computers are too expensive."
]
] Currently, the only other device on the market, Netpliance's
] I-Opener, has hit some snags.
]
] Netpliance recently raised the price of the I-Opener from the
] promotional price of $99 to $399, and on July 10 said it would
] not be able to ship new units to customers until October of this
] year. The I-Opener began selling in November 1999 and more than
] 20,000 units have been sold, according to the latest available
] figures released in March.
]
] Kent Savage, president of Netpliance, says that the i-Opener
] audience is primarily older and less Internet-savvy than the
] potential NIC user. "The person in the home never turns [the
] i-Opener] off," he says. "They're turning to it 10 times a day to
] see the news, sports, stocks -- and we're doing all that work for
] them. That's very different than a browser in a box."
]
] Smith agrees that the NIC and the i-Opener aren't necessarily
] trying to reach the same customer. "I don?t even know if they're
] a direct competitor," Smith says, "since we're offering free
] Internet access."
]
] Free Internet vs. paid
] She raises an important point. The NIC opening screen prompts the
] user to sign up for free Internet access through NetZero, a free
] Internet service provider with around 4 million current users.
] "Three clicks," Smith says, "and you're online, with no cost
] whatsoever." The NIC will work with a user's current ISP as well,
] and has an Ethernet connection for linking to a home or office
] network.
]
] Free Internet access separates the NIC from the I-Opener and
] other currently available Internet appliances, which are sold at
] below cost in exchange for the customer's set-length subscription
] to one Internet service provider or the other. The I-Opener, for
] example, will only work with its own ISP, which costs $21.95 per
] month. Intel's upcoming appliance, the $500 Dot.Station, will be
] sold exclusively through third-party arrangements with ISPs
] hoping to jump-start consumers' need for the Internet by giving
] away the devices with subscriptions. And the MSN Web Companion,
] due for release near the end of summer, will require a commitment
] to MSN's Internet service.
]
] Ross Rubin, vice president of research development at Jupiter
] Communications, says the NIC's features "make it more appealing
] than any other offering" he has seen in this category.
]
] "The price point seems right, the message of a free ISP or using
] your own is positive, and I like that they've put Ethernet on
] board so it's broadband ready," he says. Rubin also lauds the
] idea that the company is selling the computer on its own rather
] than as part of an ISP package. He says the method of
] distributing through third-party providers has "consistently
] failed."
]
] Who needs it?
] However, Rubin sees a problem with Internet appliance makers'
] target market of first-time Internet users. He believes that
] these people are not on the Internet already for one reason --
] they don't want to be.
]
] "The problem is not that they're daunted by the complexity of
] PCs," he says. "The problem is they don?t have needs that require
] them to access Web content and communicate via email.
]
] "The question is, 'is this really going to open things up for a
] new audience?' We don?t really think so," Rubin says. "We don?t
] see non-PC access expanding the Internet audience."
]
] One way NICC is trying to expand their potential audience is by
] going to the schools. "We know they're ready," Smith says. "Their
] biggest problem is total cost of ownership, upkeep and
] maintenance." As part of this strategy, on May 8 of this year
] Larry Ellison pledged 12,000 NICs to the Dallas Independent
] School District, part of his promise of $100 million to install
] and support NIC networks in schools across the country. Smith
] says deals with two more school districts will be announced soon.
]
] Gina Smith's New Internet Computer plugs in
] page 3: Aiming for small business
]
] Smith says that small businesses are the last step in NICC's
] sales strategy. "Those without Internet access, and that might
] have old 90-megahertz Pentiums in their offices," she says, "they
] can upgrade with NICs for about one-tenth the cost of PCs." The
] NIC supports Citrix Systems' (CTXS) Independent Computing
] Architecture (ICA) terminal display protocol, used to run
] applications on remote terminals from a central server. (The
] other predominant display protocol, RDP, is made by -- you
] guessed it -- Microsoft.)
]
] Jupiter's Rubin isn't sure that the NIC is a viable network
] terminal in the current marketplace, mainly due to the state of
] networked computing today. Beyond the problem of Microsoft's
] ubiquity in the market, there are the "server-side problems" of
] maintaining large centralized architectures.  Plus, he says,
] "there are still a lot of enterprise apps out there where you
] need the original software."
]
] Mike Mathewson, the final buyer of two of the 10 NICs auctioned
] off on Amazon.com on Monday, believes the answer to running
] applications on the NIC lies in Internet-based Application
] Service Providers, or ASPs. As editor of ThinPlanet.com and
] ASPIsland.com, two sites dedicated to client-server technologies,
] Mathewson says the NIC's ICA compatibility is key for business
] clients.
]
] "It allows the machine to play in the whole ASP market," he says.
] "I don?t think it?s the kind of thing people are looking for at
] CompUSA, but the business users and the ASP industry will
] certainly be looking for that."
]
] Jupiter's Rubin doubts that the ASP industry is ready to fully
] support a NIC-networked office, however. "Overall, I haven?t seen
] evidence of that infrastructure being mature enough," he says.
] "Microsoft is moving in that direction, but of course you need
] Windows for that."
]
] And, of course, keeping Microsoft out was the key to Ellison's
] original Network Computer Co., whose failure was nearly as
] complete as was Newton's. Plummeting PC prices undercut the
] low-cost appeal of the network computer, but more importantly,
] numerous hidden costs and complications sabotaged efforts to sell
] it to corporate clients.
]
] How it's different
] Smith is quick to point out the differences between that effort
] and hers.  "The Network Computer required buying a server, and
] you needed NCOS, an OS developed by Oracle," Smith says. "It was
] a completely different machine."
]
] Overall, Smith says, it comes down to a question of faith and
] timing. "You either believe that Internet appliances are going to
] take off, or you don?t," she says. "If this category takes off,
] we take off. If it doesn't, all the money in the world won?t push
] our product forward.
]
] "It's like asking, 'How could the Palm Pilot succeed where Newton
] failed?' " she says. "Well, Newton didn?t work, and like the
] Network Computer, it had a lot of hidden expenses involved. But
] it was ahead of its time."
]
] Smith also points out that the company that emerged from the
] ashes of the network computer, Liberate Technologies (LBRT) has
] successfully transformed NCOS into an operating system for its
] new TV settop box technology. Liberate recently announced its
] partnership with AOL to create AOLTV.
]
] A doable goal
] As far as overall sales of the NIC, Smith has set her sights
] lower than Ellison, who announced in February that he hoped to
] sell 5 million to 10 million NICs by the end of next year. "I'd
] like to sell a million by the end of the year," Smith says
] flatly. "It's an aggressive goal, but I think it's totally
] doable." And, Smith adds, "We are making money off every machine.
] That's very different than the others, who lose money on the
] machines and make money on selling Internet service."
]
] At this early stage of the game, however, Smith says she is
] judging eventual success less on the numbers of NICs sold and
] more on "mind-share."
]
] "I want people to think NIC when they think 'what is the under
] $200 computer?'" she says. "Like Apple -- they had low numbers,
] but Mac is the most recognized computer term in the world."
]
] At least one person agrees with her -- Shervin Pishevar, CEO of
] Internet operating system company WebOS. Pishevar was the other
] buyer in Monday's auction, snapping up eight of the signature
] NICs for a total cost of $13,200 (not including shipping). He
] says he will donate all but one of the machines to school
] districts, starting with his local District of Columbia school
] system and Montgomery County, Md., school district.
]
] Pishevar makes the argument that the time of the network computer
] has come -- or, in his words, " technologies and price points
] have reached that sweet spot where demand will allow the volume
] of these units to exponentially increase over the next five
] years."
]
] If this is true, he says, "Having the first 10 of these Network
] Computers will be like have the first 10 Macs created and signed
] by Jobs and Wozniak." He makes no mention of the Newton.

--
Gerald Oskoboiny <[email protected]>
http://impressive.net/people/gerald/

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